![]() Customers on TOU plans should reduce energy usage from 3-7 p.m. For the greatest cost savings, learn to shift your energy usage to off-peak hours, such as mid-day or later in the evening. These plans can reduce your energy bills if you avoid using a lot of energy or operating several large appliances during times of peak demand. Solar customers may choose from any of our time-of-use (TOU) pricing plans. Should the age and condition of my roof affect my decision?.What are the warranties on the equipment, and can I purchase extended warranties?.How long will the equipment last before it needs to be replaced?.Is the contract transferrable to new owners if we sell our home?.Can the contract be renegotiated and under what circumstances?.What are the benefits of purchasing rather than leasing?.What will be my cost savings by having solar and what is the estimated payback period?.How much energy will my system produce?.How many other PV systems have you installed that are similar to mine?.Are you licensed, insured and bonded? Can you provide proof?. ![]() TEP advises against signing an agreement or making payments on leased systems until a DG meter is installed and a Permission to Operate is issued. This helps prevents disagreements during and after installation. You need to understand the terms and conditions before you sign. Read all documents carefully before signing. Any material changes to the system design, performance, equipment or estimate should be documented in writing. Consider the company’s experience and find out if they have any unresolved complaints, judgments or liens. Request at least three (3) references from customers whose projects are similar to yours. Compare each of the proposals to make sure the system will meet your goals and expectations. Prices, project specifications and warranties vary significantly. Obtain detailed proposals and estimates from several installers and meet with each of them.Tucson area installers are familiar with TEP’s requirements and the application process to help ensure project approval and a successful installation. Check to see if the installer is bonded and insured and ask for proof.Verify the company’s license status by calling 87 or visiting the AZROC website.Solar installers must be licensed by the Arizona Registrar of Contractors (AZROC) and possess an Arizona business license that is active and in good standing. Only hire a licensed contractor qualified to do the project.Here are some helpful tips for selecting a solar company: It is critical for customers to choose an experienced, reputable solar company that will meet their needs and expectations. ![]()
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